Libby Harris is a governance manager specializing in customer resolution and remediation at ANZ, where they have worked since 2021. With approximately 20 years of experience in the financial services industry, Libby has a strong track record of identifying risks, providing insights to senior leadership, and fostering collaboration among stakeholders. Previously, they held managerial roles at KPMG Australia and BT Financial Group, and served as a financial adviser at Westpac Group. Libby’s educational pursuits include leadership and project management programs at INFORM and ILX Group, respectively, alongside a Bachelor’s degree in Tourism and Human Resources from the University of Tasmania.
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