Linda Browne has extensive experience in sales operations and channel enablement, primarily with Optus from November 2009 to October 2015. As a Sales Operations Manager, Linda successfully developed and implemented a workflow management database that enhanced support across multiple sales channels and retail stores. As a Channel Enablement Specialist, Linda played a crucial role in training teams on the Salesforce platform, managing communications, and executing an IT transformation project that improved staff engagement and product knowledge. Linda is currently a Banking Consultant at ANZ, starting December 2020, leveraging a strong foundation in customer service and operations from previous leadership roles.
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