Marietta May has a robust career in both customer service and management, with significant experience at ANZ from 2008 to 2018 in roles such as Employee Journey Expert, Learning Specialist, and System Analyst, focusing on call volume management and employee scheduling. Previous leadership tenure at McDonald's from 1996 to 2008 included the position of Restaurant General Manager, achieving sales growth and reducing staff turnover. Marietta holds extensive educational qualifications, including a Master’s degree in Business Administration from the University of Ballarat, an Advanced Diploma in Retail Management, and a Bachelor's degree in Theology, demonstrating a commitment to continuous professional development across various disciplines.
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