Moses A

Moses A is a seasoned Service Manager and Journey Expert in Payments with nearly 17 years of experience, including 10 years at ANZ Bank. They have a strong background in Incident Management, Payments Monitoring, Production Support, and Team Management Operations. Moses is proficient in tools such as ServiceNow, Splunk, Jira, and Power BI, and they possess a proven track record in Business Process Improvement and relationship management. Currently pursuing a Bachelor's degree in Business/Commerce at Bangalore University, they consistently deliver results and receive accolades for their performance.