Randy Cabrera is a seasoned IT professional with 18 years of client and end-user support experience, specializing in IT Service Management, Project Management, and Stakeholder Management. Currently serving as an IT Service Manager at ANZ, Randy proactively manages services across systems while implementing continuous improvement initiatives. Previously, Randy held various leadership roles, including IT Lead at EXL Services Philippines and IT Site Supervisor at TELUS International Philippines, where they ensured excellent customer service and drove operational excellence. Randy holds a Bachelor’s degree in Computer Science and a Computer Programming degree from STI College.
Location
Calabarzon, Philippines
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