Reece Townsend is a seasoned design leader with extensive experience in user experience and design strategy across multiple organizations. Currently serving as Design Strategy Lead for Personalisation at ANZ since May 2017, Reece has successfully led initiatives that delivered new features to over 4.1 million users of the ANZ App, while implementing strategic design and accessibility systems. Previous roles include Practice Manager at Symplicit, where Reece focused on team growth and client engagement, and Lead Experience Designer at Voodoo Creative. Reece also contributed to the education sector as an instructor in Visual Design at General Assembly. Reece's career is marked by a dedication to customer-first design principles and a commitment to fostering team development and mentorship.
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