Richa K. is an accomplished user experience and design research professional with extensive experience in UX research and design roles across various industries. Currently serving as the Manager of Design Research at ANZ since August 2023, Richa previously held the position of Lead UX Researcher at Xero, focusing on small business product experiences. Richa has significantly contributed to the scaling of UX research practices at AGL Australia as the Practice Area Lead and has served in various research and leadership roles, including Senior UX Researcher at AGL and UX Researcher at carsales.com.au. Richa's educational background includes a Master of Design from the Indian Institute of Technology, Kanpur, and a Bachelor of Technology in Electronics and Communication from the National Institute of Technology Kurukshetra, supplemented by training in storytelling and inclusivity design.
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