Rick Yildiz

Rick Yildiz is the Senior Manager of Business Optimisation and Delivery at ANZ, where they leverage their extensive background in business process outsourcing and contact centres to drive operational excellence. Previously, Rick held positions at Suncorp Group, including Head of Automation and Delivery and National Manager, Partner Performance and Technical Teams, where they achieved significant cost savings and enhanced customer satisfaction. Known for delivering results on time and fostering strong team collaboration, Rick focuses on implementing effective business improvement programs that create value for both the organisation and its customers.