Robert Yam is an experienced Data & Analytics professional with over 13 years in the banking and financial services sector, specializing in pricing, business performance, and customer insights. They have held key roles at ANZ, including leading analytics functions for retail deposits and home loans, where they shaped pricing strategies and drove portfolio performance. Robert managed a cross-functional analytics team to foster data-driven decision-making and has consistently delivered measurable impacts that enhance profitability and customer experience. They hold a Bachelor of Business with First Class Honours and a Graduate Diploma in Business from Auckland University of Technology.
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