Rukmini Moola is an Operations Manager at ANZ, where they oversee six commercial business servicing teams focused on various aspects of business loans and financial services. With a background as a Process Trainer and Senior Analyst at IGATE Global Solutions Limited, Rukmini honed their skills in mortgage document preparation and training new staff. Rukmini possesses a strong risk focus and expertise in process automation, which has significantly improved turnaround times and reduced manual efforts. They hold a graduate degree in Industrial and Organizational Psychology from Bangalore University and remain committed to team development and continuous process improvement.
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