Sarfraz Khan is an experienced professional with a robust background in operational risk, compliance, and business governance, currently serving as Manager of Business Governance & Controls at ANZ since April 2006. Sarfraz has held various leadership roles within ANZ, focusing on risk management, process efficiency, and team development. Previous positions include Capacity Manager for the TSO Business Performance and Manager of Credit Assessment, where Sarfraz led teams to enhance judgmental lending capabilities and operational performance. Before ANZ, Sarfraz served as Senior Manager of Operations at UDC Finance Limited, managing team activities to ensure service quality, and has a foundational career in customer service roles at ANZ and the National Bank of New Zealand. Sarfraz holds a Bachelor's degree in Accounting and Business/Management from Auckland University of Technology and a Bachelor's degree in Computer Science from The University of Auckland.
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