Simon Sheales is an experienced operations leader with over 20 years in banking and finance. Currently serving as the Director of Client Interaction at ANZ, Simon heads the technical support and customer service operations for high-value institutional and corporate clients. Their extensive background includes managing teams across various banking operations, sales leadership, and customer service, while consistently achieving high service levels and customer satisfaction. Simon’s past roles include significant management positions at National Australia Bank, where they spearheaded successful transitions and developed quality assurance programs. Simon is dedicated to driving transformation and growth within a customer-focused organization.
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