Simone Benn

Simone Benn is an executive leader specializing in organizational effectiveness and business management, holding an MBA with High Distinction. They have significant experience leading operations, change management, and specialized functions in large global organizations, particularly in financial services and business process outsourcing. Simone founded a Registered Training Organization and has held prominent roles such as Client Operations Manager at Aegis and Senior Change Manager at Telstra, where they successfully implemented large-scale transformations. Currently, they lead multiple functions at ANZ, including Customer Remediation and Advocacy, contributing to improvements in customer experience and risk management.