Srikanth V has extensive experience in technical support and identity management. Starting as a Technical Support Analyst at Convergys from November 2010 to August 2012, responsibilities included handling global customer calls related to IPTV, Internet, and VOIP issues. At ANZ, from August 2013 to December 2015, Srikanth held various roles, progressing from Analyst to Subject Matter Expert in Identity & Access Management. Responsibilities included access provisioning and de-provisioning, monitoring compliance with IAM standards, and ensuring service level agreements were met. Srikanth also served as a Chapter Lead and Product Owner, demonstrating strong leadership and operational management skills. Srikanth holds a Bachelor of Engineering in Instrumentation Technology from PES University, Bangalore, completed in 2009.
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