Miles Koch is currently a Product Owner at AOK Rheinland/Hamburg, where they are responsible for optimizing an Omni-Channel Management Software for over 1,500 employees. Previously, Miles served as a Customer Solutions Architect and implemented an Omni-Channel management software using agile methodologies. With extensive experience in marketing, sales, and SAP CRM administration, Miles has led application consulting for various modules. Miles earned a Bachelor of Arts in Health and Social Management from FOM Hochschule für Oekonomie & Management and is a qualified social insurance specialist.
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