Christian Rice is a proactive transformation leader specializing in customer experience within Fortune 500 financial services companies. Currently serving as the Director of Program Management at Aon, they drive impactful change programs, leveraging technology and process improvements. Previously, Christian held roles as a Principal Consultant at Infosys Consulting, AVP Customer Experience Transformation at MetLife, and AVP of Continuous Improvement at Lincoln Financial Group, where they achieved significant cost reductions and operational efficiencies. Christian earned their degree from Wake Forest University's Babcock Graduate School of Management.
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