Felipe Abreu is a regional leader in Digital Workplace Experience, specializing in Unified Communication and Collaboration with over 20 years of experience in IT infrastructure, digital transformation, and corporate strategy. They have served in various roles, including Help Desk II at Atento, Analista de Service Desk at GOL Linhas Aéreas Inteligentes, and Head of Digital Workplace Experience for Latam at Aon, where they significantly improved user adoption and reduced operational costs. Abreu holds an MBA in Project Management from FGV and a Master's in Tech-Driven Leadership from FIAP. Currently, they lead initiatives that bridge business needs and technology to foster innovation and enhance user experience.
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