Floss Cheng

Head of Claims, Hong Kong

Floss Cheng is a claims and risk management expert with 15 years of experience, currently serving as the Head of Claims in Hong Kong for 怡安保險顧問有限公司. Previously, Floss held leadership positions at Howden Insurance Brokers and Aon, and led the Insurance Unit at The Hong Kong Polytechnic University. Floss earned a Bachelor of Applied Science from The Chinese University of Hong Kong between 2016 and 2020. Passionate about transforming claims into profit centers, Floss is focused on developing holistic claims teams, marketing functions, and digital claims systems.

Location

Central & Western District, Hong Kong

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