Kevin Thomas is a seasoned customer success and account management professional with extensive experience in the hospitality and service industries. Currently serving as a Customer Success Account Manager at Aon since July 2024, Kevin previously held roles including Customer Success Executive at Chambre de l'assurance and Head of Customer Service and Operations at Vintage Frames Company. With a strong background in customer support and operations management gained at Vestiaire Collective, Kevin has demonstrated skills in team leadership, performance improvement, and interdepartmental coordination. Additional experience includes event management and account relationship management with prestigious clients while working for John Paul. Kevin holds a Bachelor of Arts in Foreign Languages applied to International Business from Université de Caen Normandie and Nantes Université, complemented by a BTEC National Diploma in Hospitality Industry.
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