Paul Thorburn

Paul Thorburn is currently the Client Services Director at Aon, where they continue to lead client-focused initiatives. Previously, as an Account Director at Gallagher, Paul managed multi-million-pound insurance placements for PFI projects, ensuring high client satisfaction and retention. Before that, as a Partner at Marsh Specialty Ltd, Paul oversaw insurance for assets exceeding £13 billion and achieved notable success in client retention and satisfaction metrics.