Raunak Kumar

Raunak Kumar has extensive experience in ServiceNow, with a career spanning over nine years in various roles. At Aon, Raunak served as ServiceNow Platform Owner, responsible for aligning the platform team with business strategies and governance policies, and as Platform Architect, providing technical leadership and documenting the overall platform design. Raunak also transitioned from a Developer to Business Analyst, effectively managing stakeholder relationships. Prior experience includes working as a ServiceNow Developer at HCL Technologies and as a System Engineer at Infosys, where Raunak contributed to ITSM development and Service Request workflows. Raunak holds a Bachelor of Technology degree from UPES.