Shane S. has over two decades of experience in health and benefits consulting, with a strong focus on client relationship management and strategic consulting. Initially working at Mercer, Shane delivered data-informed recommendations for benefit plan redesign and developed tailored client deliverables. Following a tenure at TELUS Health as a Senior Consultant and Managing Account Executive, responsibilities expanded to senior leadership roles such as Senior Director of Client Success and Client Success Strategy & Enablement, where Shane led high-performing teams and established strategic functions to enhance client satisfaction and operational efficiency. Currently serving as Vice President of Client Relationship at Aon, Shane continues to drive impact in health and benefits management. Educational qualifications include a Management Certificate in Human Resources from the British Columbia Institute of Technology, a Graduate Certificate in Leadership, and a Bachelor of Commerce in Entrepreneurial Management from Royal Roads University, along with a Certification in Global Benefits Management from Dalhousie University.
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