Shaun M. is a seasoned operations and transformation executive with extensive experience in the insurance and financial services sectors. They have a strong track record in driving efficiency, compliance, and AI-powered innovation while building high-performing, customer-centric teams. Shaun held various leadership roles, including Chief Operations Officer across multiple companies and General Manager at DKG Insurance Brokers. They earned a Master of Commerce in Financial Crime and Governance from Macquarie University and a Bachelor in Economics and Accounting from UNSW, among other qualifications. Currently, Shaun serves as the Solutions Lines Operations Manager at Aon, continuing to leverage their expertise in enhancing operational effectiveness.
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