Swathi Kosuri is a seasoned professional with extensive experience in operations management and customer service. They served as an Operations Manager at Amazon from 2021 to 2023, leading a team of 15 and managing multiple international markets. Prior to that, they held leadership roles at Swiggy and HGS, focusing on team management and customer satisfaction. Swathi began their career as a test engineer at Smart Minds and holds a Bachelor of Technology in Computer Science from Jawaharlal Nehru Technological University, Kakinada. Currently, they work as a Senior Manager at Aon.
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