Tim Miller

Tim Miller is an accomplished IT Senior Systems Administrator with extensive experience at Alight Solutions since September 1996 and Aon Hewitt since January 1996. Miller specializes in troubleshooting technical issues, supporting over 5000 associates, and managing critical systems such as Genesys, Siemens PBX, and telecommunication infrastructure. With a strong background in call center operations, project management, and quality assurance, Miller has also contributed to annual enrollment planning and service disruption coordination. Educational credentials include a Bachelor of Arts in Business Administration from Carthage College and prior studies at Harper College, alongside valuable experience in youth law enforcement programs during tenure at the Village of Hoffman Estates.