Crystal B. is currently a Customer Service Manager at AP4 Group, where they lead a dynamic team of Customer Service Specialists dedicated to simplifying clients’ experiences in the field of industrial turbine maintenance and spares. They have previously held several roles, including Training Manager at Charter Communications, Team Leader at Eye Specialist of Mid Florida P.A., and National Retention Supervisor at Bright House Networks. Crystal completed a Bachelor of Business Administration at Western Governors University between 2016 and 2020. Their diverse experience in customer service positions reflects a strong commitment to customer satisfaction and team leadership.
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