Maxwell Shaw

Sr. Customer Success Manager

Maxwell Shaw is a seasoned professional in health administration and customer success, currently serving as a Senior Customer Success Manager at Apella since April 2025. Prior experience includes various managerial roles at UCHealth from July 2018 to April 2025, where responsibilities ranged from leading experience programs and data analysis to improving patient outcomes and operating efficiency as a Process Improvement Consultant. Maxwell's early career involved internships and roles focused on clinical data analysis and behavioral therapy, with a comprehensive educational background that includes an MBA in Health Administration from the University of Colorado Denver, a graduate certificate in Applied Behavior Analysis from the Florida Institute of Technology, and a bachelor's degree in Psychology from Davidson College.

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