Eric Jore

Eric Jore is an experienced Change and Release Process Owner at APi Group, with a comprehensive background in managing change and release processes across various sectors in technology. Previously, Eric served as the Big Data Release and Change Manager at Optum Technology Inc, leading change and release initiatives in a matrixed environment and developing data-intensive healthcare software products. Eric's extensive career includes roles at Lifetouch National School Studios, where significant expertise was gained in change management, incident management, service level agreements, and project management, particularly in large-scale IT implementations. Eric began a career in the IT industry as a corporate sales manager and transitioned into technical training and consulting, showcasing a diverse skill set in both operational and technical aspects of IT service management. Eric holds a Bachelor of Science in Business Management and multiple ITIL certifications.