Jacob Authement is an experienced technology professional currently serving as a MA&D Systems Engineer at APi Group since January 2024, responsible for network cutovers and onboarding new employees. Prior to this role, Jacob held various positions including IT Technical Support Specialist at International Fire Protection and Computer User Support Specialist IV at NexOne, Inc. Jacob's earlier experience includes working as a Field Support Technician at CGI, where support was provided to users at AeroJet Rocketdyne, and as a Technical Support Analyst II at Oil States, focusing on global user support and troubleshooting. Jacob began his career as an Infrastructure Technician at Complete Network Management, preparing sales quotes and installing network equipment. Jacob graduated from Ellender Memorial High School in 1998.
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