Joao Almeida

Joao Almeida is an experienced IT professional currently serving as an Especialista em suporte de TI at API SA since September 2022. Previously, Joao worked as an IT Technical Support Specialist at SmartYou Managed Services from July 2018 to September 2022, and as an Agent Call Center at Capita IT Professional Services from January 2017 to June 2018. Joao's early experience includes a role as an Informaticien at Merck Serono between February 2014 and January 2015, with responsibilities in second and third-level IT support, ASCOM and Cisco phone management, and network infrastructure. Joao holds a CFC degree in Informatique from CPNV, completed between 2010 and 2015, and attended Escola Secundaria Alves Martins from 2007 to 2009.