Stacey Herbert

Stacey Herbert is an experienced IT professional currently serving as the IT Service Desk Level 2 Team Lead at APM since May 2024, where responsibilities include overseeing a team of Level 2 engineers and managing complex technical issue escalations. Prior to this role, Stacey held positions at APM as IT Service Desk Team Lead from February 2020 to March 2024 and IT Service Desk Engineer, focusing on problem resolution and technical support for internal and external stakeholders. Stacey's career began at BIG W, where a commitment to high-quality customer service was demonstrated as a Team Member from June 2008 to February 2020.