Claire C. is an accomplished professional with extensive experience in the airline industry, currently serving as the Head of Leisure Sales & Revenue Integrity at British Airways since November 2011. Claire has demonstrated exceptional leadership skills while mentoring teams and managing key strategic projects, including collaborations with American Airlines and a transformative customer experience change program. Prior roles include Global Account Manager and Government Affairs Manager, where Claire built critical relationships and drove business development. Claire also has a background in education as a Secondary School Teacher and holds multiple advanced degrees, including Executive MBAs from UCLA Anderson School of Management and the National University of Singapore. As an APMP Certified Professional, Claire continues to excel in project management and stakeholder engagement.
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