Nitin Singh is a skilled customer support professional with a strong background in enhancing customer satisfaction and retention. Currently serving as a Customer Support Manager at apna since November 2024, Nitin manages customer lifecycle processes and collaborates with recruitment teams to align new talent with company values. Previously, Nitin worked as a Customer Success Specialist at ReVibe Beverages Private Limited from November 2022 to October 2024, where collaboration with sales, marketing, and product teams was key to enhancing customer satisfaction. Nitin's experience as a Customer Care Executive at Teleperformance from May 2021 to October 2022 involved providing exceptional support for Uber users across multiple Latin American countries, ensuring compliance and quality in sensitive driver profile verification. Nitin holds a Bachelor of Science degree in Information Technology from Shri Vaishnav Institute of Management, Indore, completed in 2019.
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