Kelly Smith

Kelly Smith has over two decades of experience in customer success, sales, and operations across various industries. Currently serving as the Head of Customer Success & Experience at Apogee Corporation since June 2014, Kelly leads a team of 10 Customer Success Managers, focusing on optimizing customer lifetime value. Previous roles include Customer Success Manager, where significant public sector accounts were managed, and various positions at McArthur Group, Oak Leasing Ltd, GE Commercial Finance, Subscription Services, and The Disney Store, each contributing to extensive expertise in account management and financial services.