Appcues—the Product-Led Growth Platform—makes it easy to deliver exceptional user experiences at scale.

Information Technology

Appcues

Appcues' headquarters in Boston, MA, United States

Jackson Noel

Rubem Carneiro

Stéphano Wallace Saraiva e Silva

Ray Di Ciaccio

Ben Lewis

Kennedy Bryant

James Ellis

Humberto Aquino

Chris Kolosiwsky

Cailin Sullivan

Brett Crowell

Karissa Brown

Shelyn O.

Anna Casey

Len Lee

Sam Stuckless

Joseph Muething

The Customer Success Team at Appcues is dedicated to ensuring that clients maximize the value of the Product-Led Growth Platform. They provide personalized support, onboarding assistance, and proactive account management, helping customers achieve their goals and promoting long-term satisfaction and retention. This team collaborates closely with clients to address their needs, optimize user experiences, and drive successful outcomes.

Customer Success Team

The Engineering Team at Appcues is responsible for designing, building, and maintaining the robust technology infrastructure that powers the Product-Led Growth Platform. This diverse group of engineers collaborates across mobile, frontend, and backend systems to create seamless user experiences, ensuring scalability, security, and high performance. They also prioritize implementing best practices in software development and quality assurance to support continuous innovation and a rapid development cycle.

Engineering Team

This department oversees the strategic direction and governance of the organization through its board of directors.

Board Governance

The Sales Team at Appcues is responsible for driving revenue growth by engaging with potential clients and demonstrating how the Product-Led Growth Platform can enhance user experiences. This team consists of specialized roles, including Commercial and Enterprise Account Executives, who tailor their approaches to varying market segments, from startups to larger enterprises, ensuring that all customer needs are met effectively.

Sales Team

This department focuses on enhancing customer satisfaction and engagement through tailored experiences and effective product management.

Customer Experience

This department provides assistance and solutions to customers, ensuring their inquiries and issues are effectively addressed.

Appcues

Org chart

Teams

Customer Success Team

Engineering Team

Board Governance

Sales Team

Customer Experience

Customer Support

Offices

Appcues

Org chart

Teams

Customer Success Team

Engineering Team

Board Governance

Sales Team

Customer Experience

Customer Support

Offices

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