Gurpreet Singh is an experienced operations and partnership manager currently employed at AppDirect since February 2018, where responsibilities include overseeing the workforce management lifecycle and optimizing scheduling to enhance client satisfaction. Previous roles at CanadaDirect and ATELKA involved managing workforce strategies, performance metrics, and facilitating offshore migrations. Gurpreet has a robust background in mechanical engineering, with a Master of Engineering from Concordia University and a Bachelor of Technology from S.B.S. College of Engineering & Technology in India. Early career experiences include internships focused on mechanical design and customer service, contributing to a comprehensive skill set in operations, team leadership, and engineering principles.
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