Manoj M

Manoj M is a Senior TechnoFunctional Consultant at AppDirect since November 2019, specializing in project planning, requirement gathering, customer training, and problem management for a major telecom client. Prior to this role, Manoj served as a Solution Consultant at Tieto from March 2016 to November 2019, focusing on client support, escalation management, and enhancing team efficiency. Manoj has also worked as a Software Engineer at HSBC, providing support for fraud management applications and demonstrating expertise in various mainframe technologies. Earlier experience includes a position as an Analyst Programmer at Syntel, where Manoj contributed to the development and testing of credit card offer engines. Manoj holds a Master's in Computer Application from D.Y. Patil Institute and relevant certifications in Java and mainframe technologies.