Michael Mitchell is a seasoned professional with extensive experience in project management and operations within the telecommunications industry. Currently serving as the Platform Operations Manager at AppDirect since March 2020, Michael oversees the daily MACD work queues for the Platform Operations analyst team. Prior to this role, Michael worked as Project Manager III at ADCom Solutions, where responsibilities included organizing and monitoring end-to-end project delivery. Michael also held project management positions at Windstream, managing telecom projects and ensuring customer satisfaction, and at Norlight, overseeing various project tasks related to wireless deployments and inventory management. Early career experience includes roles as an Installation/Switch Technician II at Qcomm Network Services and Customer Service/Renewal Sales at One Star Communications. Michael's educational background includes studies at Ivy Tech Community College-Southwest.
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