Chloe Smith

Chloe Smith is a seasoned technical professional with extensive experience in support roles. Currently serving as Technical Lead and Digital Support Manager at Appello UK, Chloe successfully redesigned a support structure to enhance efficiency and customer satisfaction while leading service delivery initiatives. Previous roles at Appello included Platform Support Supervisor and Senior Platform Support Engineer, where significant contributions included optimizing workload distribution and resolving technical issues in CareNet EVO. Prior to Appello, Chloe worked as an ICT Support Technician at Shorefield Holidays Ltd, and as an ICT Assistant at Camps International, where system enhancements and security measures were implemented. Initial experience at Letchers Solicitors as an Accounts Cashier complements a solid foundation in technical support from an early stage.