David Kinane

David Kinane is a Senior Customer Service Manager at Appello UK, bringing over 9 years of experience in customer engagement, focusing on quality, training, recruitment, and operations. They have previously held roles such as Continuous Improvement Manager and Training and Quality Manager at Concentrix, where they developed innovative solutions for enhancing customer satisfaction and team performance. David's commitment to meeting targets and driving change in the customer-centric industry has defined their career path. They are currently pursuing a Bachelor of Business Administration in Marketing at the Institute of Technology, Tallaght.