Appello UK
Gill Atkey serves as the Customer Liaison Director at Appello UK since August 2012, where responsibilities include industry liaison, customer support, and enhancing best practices in monitoring centres. At Appello Ltd, previously CarelineUK, since 2007, Gill has held multiple roles, focusing on managing telecare services that cater to over 5 million calls annually across various market sectors. Prior experience includes positions such as Head of Operations at Carelineuk LTD and Appello Telehealth Ltd, and Telecare Business Manager at Testway Housing Ltd, where strategic development of telecare services was central. Earlier career highlights include management roles in the retail sector, emphasizing staff training, budget management, and customer service compliance. Gill's education was completed at Madras College, St Andrews, Scotland.
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Appello UK
We are industry leaders in safety and security. We've invested over 30 years in establishing the UK's largest emergency monitoring centre and building a first-class reputation for designing, installing and maintaining telecare, fire safety and security products. Thousands of customers around the country already trust us to offer advice, support and technology when they need us most. Many local authorities, housing associations, ALMOs, charities, care associations, property management companies, developers and individuals rely on our experience and expertise. All this, together with our accreditations, awards and continued high customer satisfaction, is testimony to the integrity, quality and reliability of Appello. Appello is the new trading name for the merged businesses previously known as Cirrus, CarelineUK and Appello Telehealth.