Appello UK
Jonathan McDonnell is a skilled resource and capacity planner currently employed at Appello UK since January 2023. With prior experience at BT Group from January 2019 to January 2023, Jonathan held roles as a scheduling analyst and planning professional, focusing on customer management and billing processes. Jonathan's career began at TeleTech in 2007, advancing through various positions such as technical support representative and process manager at Tech Mahindra. Additional experience includes customer service and advisory roles at Firstsource and other companies. Jonathan holds A Levels from Belfast Metropolitan College and GCSEs from Newtownabbey Community High School.
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Appello UK
We are industry leaders in safety and security. We've invested over 30 years in establishing the UK's largest emergency monitoring centre and building a first-class reputation for designing, installing and maintaining telecare, fire safety and security products. Thousands of customers around the country already trust us to offer advice, support and technology when they need us most. Many local authorities, housing associations, ALMOs, charities, care associations, property management companies, developers and individuals rely on our experience and expertise. All this, together with our accreditations, awards and continued high customer satisfaction, is testimony to the integrity, quality and reliability of Appello. Appello is the new trading name for the merged businesses previously known as Cirrus, CarelineUK and Appello Telehealth.