Ashley Tortora is a skilled professional with diverse experience across various roles in customer support, management, and freelance design. Notable positions include Crowd Communications Manager and Enablement Specialist at Appen, Store Manager and Production Lead at Edible Arrangements, and Tier 2 Navigation & Account Support Agent at Activus Connect. Additional experience includes roles as Applecare Tier 2 Tech Lead and Billing Advisor at Conduent, various positions at Scale AI including Queue Manager and Activation Contributor Success Manager, and Tier 2 Chat & Email Support Agent at NexRep, LLC. Since January 2020, Ashley has been working as a Freelance Designer & Illustrator through ArtworkByAshleyNicole. Ashley holds a degree in Computer Engineering & Technology from Queensborough Community College, completed between 2015 and 2017.
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