Caroline W.

Caroline W. has extensive experience in operations and management, currently serving as the Director of Secure Facilities at Appen since September 2016, where the focus is on global speech and search technology services. Previously, Caroline held the position of Operations Director at both Appen and Mendip Media Group Ltd, overseeing public and private sector contracts and ensuring production, quality, and customer service targets were met. Caroline began her career as a Legal Services Manager at Mendip Media Group, where responsibilities included managing transcription services for courts across England and Wales and innovating the workflow by utilizing freelance staff. Caroline earned a BA in Business Management from the University of Exeter between 2002 and 2005.