Matthew Colby

Matthew Colby is a skilled professional with extensive experience in data analysis and customer service. Currently serving as a Language Data Analyst at Appen since May 2021, Matthew focuses on high-quality data collection and enhancing artificial intelligence. Concurrently, Matthew holds the position of Customer Care Specialist with Everise, providing services to Medicaid and Medicare members. Previously, at TransPerfect, Matthew achieved recognition for exceptional quality in language data analysis. A proven track record in customer service is evident from roles at CaptionCall and Fiserv, where Matthew received multiple accolades for performance excellence. Additionally, Matthew's volunteer work with Our Revolution and leadership roles in various organizations highlight commitment to community and advocacy. Matthew holds degrees in Organizational Management and Applied Science in Education.