Michael Switala is an experienced Application Support Engineer with over five years in the field, providing technical support to global customers across various platforms, including Cloud, Data Center, and server applications. Currently, they serve as an Application Support Engineer L3 at Appfire, where they resolve support tickets for SaaS applications and contribute to documentation efforts. Michael previously worked at 888spectate and Metapack Group, where they demonstrated strong troubleshooting skills and collaborated with cross-functional teams to handle high-priority issues. They hold a Higher Diploma in Science in Computing from CCT College Dublin, attained in 2020.
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