Abra West

Abra West is a Customer Success Manager for Key Accounts at AppFolio, Inc., where responsibilities include streamlining and automating real estate management through an advanced all-in-one platform. Previous experience includes serving as an Account Manager and Property Manager at Arnel Commercial Properties, cultivating relationships with over 200 accounts and achieving a high customer satisfaction rate. As the Owner and Operator of Abra West Piano Studio, a full piano studio with 35 students, notable success in client retention and referrals was achieved. Additional roles at Irvine Company included Associate Property Manager, Community Administrator, and Sales Consultant, where contributions led to significant revenue generation and delinquency reduction. Leadership skills were demonstrated as President of the Hapa Student Community at the University of Southern California, revitalizing the organization and enhancing its campus presence. Abra West holds a B.A. in Music with a Psychology Minor and a Business Emphasis from the University of Southern California.