Amy Cogburn

Amy Cogburn is a seasoned professional with a strong background in customer success and team leadership. Currently serving as a Manager at AppFolio, Inc. since December 2019, Amy previously held the position of Customer Success Manager at the same company from January 2018 to May 2019. Prior to that, Amy worked at SEPHORA as an Education Lead, where responsibilities included assessing training needs and developing specific training materials for cast members. Amy’s career began at The Walking Company Holdings, INC, where as a Supervisor, high-quality customer service and effective complaint resolution were key duties. Amy holds a Bachelor of Arts in Psychology, with a minor in Education and Applied Psychology from the University of California, Santa Barbara, and an Associate of Arts in Psychology from Santa Barbara City College.