Eric Albrecht is an accomplished Customer Care Manager at AppFolio, Inc. since August 2017, where responsibilities include managing a remote team focused on property management accounting challenges and enhancing internal efficiencies. Prior to this role, Eric served as a Customer Care Specialist at AppFolio, providing expert customer service in property management software. Experience also includes working as a Service and Retention Account Executive at Texas Motor Speedway, where Eric excelled in customer service and sales. Previous positions in customer service were held at YMCA of Metropolitan Dallas and CVS/pharmacy, contributing to Eric's strong background in relationship management and operational efficiency. Eric holds a degree in Recreation, Event, and Sports Management from the University of North Texas.
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