Julia Prim

Customer Care Specialist II

Julia Prim is a seasoned professional with diverse experience in customer service and administrative roles. Currently serving as a Customer Care Specialist II and previously as a Customer Success Specialist at AppFolio, Julia focuses on enhancing the customer experience in the real estate software industry. Prior roles include Disbursement Associate at Doma, where Julia contributed to streamlining title and escrow processes, and positions at TranStar National Title, specializing in title and closing services. Julia's early career includes significant experience in education as an Administrative Assistant and Lead Preschool Teacher, where Julia developed operational systems and fostered relationships with families. Additionally, Julia has experience in event organization and community outreach through roles at Frogg Coffee Bar & Creperie and The Harvest Church. Julia holds a High School Diploma from Pearce High School.

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